Empower Information Systems

When connecting to a terminal server, users may sometines eperience the following errors:

• The remote session was disconnected because the local computer’s client access license could not be upgraded or renewed. Please contact the server administrator.
• The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator.
• The remote session was disconnected because there were network problems during the licensing protocol. Please try connecting to the remote computer again.
• A licensing error occurred while the client was attempting to connect. (Licensing timed out.) Please try connecting to the remote computer again.
• The remote session was disconnected because there are no Terminal Server client access licenses available for this computer. Please contact the server administrator.
• The remote session was disconnected because there are no Terminal Server License Servers available to provide a license. Please contact the server administrator.
• Because of a security error, the client could not connect to the terminal server. After making sure that you are logged on to the network, try connecting to the server again.

In order to fix the above errors a bit of regisry fixing needs to take place. Before making any changes to your registry, BACK IT UP

The instuctions on how to fix the above errors are below:

1. Open the Windows Registry Editor by entering the command regedit32.exe in the Run command box under the Start Menu.
2. Navigate to the Registry Key HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing
3. Delete the MSLicensing key and its subkeys.
4. Reboot the computer.